Accessibility Policy – Silcbody

Silcbody
38 Randolph Ave, Jersey City, NJ 07305, United States
 1 (970) 784-0507
 silcbody.com
 www.silcbody.com

Our Commitment

At Silcbody, we believe that fashion is for every body – and that includes making our website and services accessible to everyone, regardless of ability or disability.

We are committed to ensuring that our digital presence meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We strive to provide an inclusive, user-friendly experience for all customers, including those who use assistive technologies such as screen readers, keyboard navigation, and voice recognition software.

Our Accessibility Goals

We are actively working to make our website accessible by focusing on:

Ongoing Efforts

We recognize that accessibility is an ongoing journey, not a one-time task. Silcbody is committed to:

• Regular audits – We periodically test our website using automated tools and manual testing

• Continuous improvement – We address accessibility issues as they are identified

• Staff training – Our team is educated on accessibility best practices

• Feedback integration – We listen to customers and make changes based on your input

Third-Party Integrations

Our website may include third-party features such as payment processors, social media buttons, or embedded content. While we strive to work with accessible partners, we cannot guarantee the accessibility of third-party platforms. We encourage those providers to also prioritize accessibility.

Accessibility Features We Offer

To enhance your browsing experience, we provide:

• Adjustable text size – Use your browser's zoom feature (Ctrl + or Cmd +)

• High contrast mode – Compatible with browser extensions and system settings

• Skip to content link – Jump directly to main page content

• Clear call-to-action buttons – Descriptive and easy to locate

• Alternative ordering options – Phone and email orders available for those who cannot use our website

Alternative Ways to Shop

If you have difficulty using our website, you can still shop with Silcbody using these alternative methods:

 Phone Orders: Call 1 (970) 784-0507 Monday–Friday, 9:00 AM – 5:00 PM EST. A customer service representative will assist you with your order.

 Email Orders: Send your order request to silcbody.com, and we will reply with payment instructions and confirmation.

 In-Person (by appointment): Visit us at 38 Randolph Ave, Jersey City, NJ 07305. Please call ahead to schedule an appointment so we can provide the best possible assistance.

Feedback and Assistance

We value your input. If you encounter any accessibility barriers while using our website, please let us know.

To report an accessibility issue or request assistance:

 Phone: 1 (970) 784-0507
 Email: silcbody.com (please put "Accessibility" in the subject line)
 Mail: Silcbody – Accessibility, 38 Randolph Ave, Jersey City, NJ 07305

Please include in your message:

• The webpage URL where you experienced the issue

• A description of the issue

• The assistive technology you are using (if applicable)

• Any suggestions for improvement

We will acknowledge your request within 2 business days and work to resolve the issue as quickly as possible.

Compliance Status

Current Status: Partially Compliant – Actively Working Toward Full Compliance

We are continuously improving our website to meet WCAG 2.1 Level AA standards. Some pages or features may not yet be fully accessible. We prioritize fixes based on customer feedback and impact.

Browser and Device Support

Our website is optimized for the latest versions of:

For the best accessibility experience, we recommend using the latest version of your preferred browser.

Legal and Regulatory Compliance

Silcbody is committed to complying with:

• Americans with Disabilities Act (ADA) Title III

• Section 508 of the Rehabilitation Act (for federal accessibility standards)

• WCAG 2.1 Level AA guidelines

We understand that digital accessibility is not only a best practice but also a legal responsibility. We take this responsibility seriously.

Accessibility Statement – Short Version

*Silcbody is committed to making our website accessible to all customers, including those with disabilities. We strive to meet WCAG 2.1 Level AA standards and welcome your feedback. If you experience any accessibility issues, please contact us at silcbody.com or call 1 (970) 784-0507.*

Future Improvements

We have the following accessibility improvements planned:

• Add an accessibility widget/toolbar for customizing display settings

• Provide video captions and transcripts for all multimedia content

• Conduct annual third-party accessibility audits

• Create an accessibility feedback form on our website

Contact Us

For any questions about this Accessibility Policy or to request assistance:

Silcbody
38 Randolph Ave, Jersey City, NJ 07305
United States

 Phone: 1 (970) 784-0507
 Email: silcbody.com
 Website: www.silcbody.com